Shipping policy

Digital editions. Your download link is emailed within minutes of your order and also appears on the confirmation page. Nothing ships. Digital editions are available worldwide and carry no shipping charge.

Physical items — where we ship. We ship within the United States and to many international destinations, including Canada, Australia and much of the European Union. If your country can be selected at checkout, we ship there. If it cannot, we cannot reach it yet — write to us and we will tell you whether that is likely to change.

Rates. Shipping is calculated at checkout from what you have ordered and where it is going. Within the United States, standard shipping on a typical order falls between $6.99 and about $12. Each additional item adds only a small amount, so ordering two or three together costs far less than ordering them separately. International rates are higher and are shown in full at checkout. You always see the exact figure before you pay — nothing is added afterwards.

How long it takes. Items are made to order. Production takes 2 to 5 business days. Transit then takes 3 to 7 business days within the United States, and typically 7 to 20 business days internationally. Expect 5 to 12 business days in total for a US order. Orders placed at weekends or on holidays begin production the next business day.

Customs, duties and import charges. International orders may be subject to import duties, taxes or customs fees charged by your own country. These are set by your government, are not collected by us, and are not included in the price you pay at checkout. They are the responsibility of the person receiving the parcel. If a parcel is refused at customs, we are unable to refund the original shipping cost.

Tracking. You will receive a confirmation email when you order and a second email with tracking as soon as your parcel leaves the printer.

Split deliveries. Items from a single order are made in different facilities and may arrive separately, on different days, with separate tracking. You are never charged more than once.

Parcels that do not arrive. If tracking shows delivered and you do not have the parcel, please check with your household, neighbours and building parcel room, then contact us within 14 days of the delivery date. If tracking has not moved for 7 days, contact us and we will treat it as lost and reship or refund.

Incorrect addresses. Please check your shipping address carefully before ordering. A parcel returned to us because of an incomplete or incorrect address can be reshipped, but the reshipping cost is payable by you.

Questions: yourgrace@allthekingsladies.com